Best Practices

Inside the 2026 Agency Universe Study 

On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine chats with Kristina Witzling, executive vice president, from Zeldis Research to unpack the results of the 2026 Agency Universe Study.

Meet 7 Best Practices Agencies

Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.

How the Best Practices Process Opens the Door to Growth

To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.