3 Traits of Top-Notch Customer Service
On a business trip to Oregon, I became miserably ill before reaching my destination. When I reached the hotel where I would be staying, a friendly gentleman greeted me with a smile.
On a business trip to Oregon, I became miserably ill before reaching my destination. When I reached the hotel where I would be staying, a friendly gentleman greeted me with a smile.
Companies that blog have 97% more inbound links. Business-to-business marketers with blogs generate 67% more leads. Websites with blogs have 434% more indexed pages. Here’s how to harness that power.
Leads from the Internet seem to have picked up a bad reputation over the years. It’s a question we’ve heard all too often: “We got a lead from TrustedChoice.com—now what?”
As a p-c agency with about 74% of its book in personal lines, Most Insurance has re-energized consumer education on overall risk management, beginning with life insurance.
As the son of a small business owner who emigrated from Cuba, Alex Dopazo, 36, has a connection with his agency’s commercial clients in South Florida’s multicultural milieu.
By: Volume 111, No. 11
Is your agency stuck in a rut? Pledge to see things differently in 2015. Meet five agents who made changes that mattered to the bottom line.
Some organizations are able to achieve incredible things in implausibly short time frames, using “smartcuts” to rethink convention and accelerate success. IA talked to Shane Snow, author of the new book “Smartcuts,” to find out how.
Are comparative raters good for the future of the independent agent? A carrier and a tech product manager debate the issue.
Any misrepresentation in a life or health insurance application could give a carrier grounds to rescind a policy or deny a claim—possibly resulting in an E&O claim against your agency.