williamjones

In an industry where digital interaction between carriers, agents and clients is constantly changing, how does your agency work to stay ahead of the technology curve?

With a major service focus on technology companies, government contractors and nongovernmental organizations AHT is entrenched in helping clients understand related risks and choose the best insurance programs.

She was a college English professor advising corporate executives on how to be better writers. A few leaps of fate later, she opened an independent agency and eventually started WAHVE—a staffing company that outsources retired insurance professionals as r

By: Volume 111, No. 10

The new Big ‘I’ Chair opens up about the industry’s biggest challenges, perpetuation and working with family.

Using a mobile workforce can increase productivity and bottom-line benefits. But leading and managing employees who are rarely in the office is far from straightforward.

First someone sued you or your agency. Now, your E&O carrier has sent you a reservation of rights letter. What else could go wrong?

The Big “I” Capitol Hill team tirelessly advocates for independent insurance agents, brokers and their customers. Here’s a rundown of the Big “I” bipartisan lobbying staff members who put impressive credentials and significant experience to good use repre

Most agents use Facebook to interact professionally with clients and friends, creating an agency Facebook business page and asking contacts to become fans. But should you use Facebook advertising in the same way?

Waiting on hold. Faxing underwriting forms. Apologizing to customers for insurance company errors. Sound familiar? You and your staff have long accepted this conduct as status quo—but today’s consumer expects a different experience.