William Jones

Perspectives from agents who dealt with disaster to serve their clients when they needed them most.

Disasters, whether natural or otherwise, can hit any time and without notice. The best line of defense is offense—prepare your employees, physical office, data, systems and clients with these procedures before disaster strikes.

Some people may not consider a data breach a catastrophe, but then maybe those people aren’t small business owners with their livelihood tied to their business.

By facing difficult conversations head-on, agents can dig deeper into a client’s life goals and build solutions that set them up for life-long success.

How social inflation is ballooning into every independent insurance agency.

How women build long-term customer relationships and loyalty.

With five rural offices in Utah and one in Las Vegas, The Insurance Center team studies emerging national industries and works to establish comprehensive, tailored programs for them—including safety training videos produced in-house.

Fraudulent vendor invoices a growing problem.

When a sole proprietor in Iowa with employees purchases a company workers compensation policy, is the proprietor automatically covered? Or do they have to elect coverage for themselves?

To avoid losing control of the sale and a prospect’s attention, plan for more meaningful follow-up by incorporating a rather simple sales strategy.