Keeping a Human in the Loop Remains Crucial to Insurance Buyers as They Accept AI Tools
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
Technology and Tools
How to Decide Whether Your Business Should Have a Mobile App
In a world driven by technology and convenience, customers expect to access all types of services through their phones. And consumers with insurance policies are no exception.
3 Ways Conversational AI Can Revolutionize How Agents Attract Customers
Conversational artificial intelligence enhances the customer experience and is key to agents remaining competitive in today’s socially distanced world.
