Why SOPs are the Foundation for Smarter, Safer and More Scalable Operations
Without clear, documented standard operating procedures (SOPs), discrepancies can hold an agency back in an era where nimbleness and scalability matter more than ever.
Performance Benchmarking
The RAP Method: 3 Steps to Breaking Through Barriers
The RAP Method is a three-step practical approach to recognizing where you are, adjusting your strategies and persevering through challenges.
Lead From the Heart: Equipping Leaders to Bring Out the Best in Your Agency
When Beth DeLaForest, president and owner of Aspire Insurance Group in Hudson, Wisconsin, launched the agency in 2014, she knew she had the chance to set an intentional culture—one that was different from those she’d previously experienced. DeLaForest’s insurance journey started when she moved out at 18 and needed to pay rent while in college…
Mile Markers: A 3-Year Plan to Validate a New Producer
A strategic model for helping new producers validate is a key way agencies can ensure that investment pays off.
