December looked at the 2025 Atlantic hurricane season, the impact of claims management on customer experience, state requirements for paid leave and time off. Plus, state regulations on artificial intelligence (AI) as well as a review of 2025’s top stories.
The “Fix Our Forests Act of 2025,” which will improve forest management, reduce wildfire risk and protect critical infrastructure, was passed out of a U.S. Senate committee.
One thing is clear when it comes to catastrophes: Business as usual is no longer an option. Agents are in a prime position to become vocal leaders shaping resilience strategy on a community level.
