E&O Loss Control

​Hi, Santa. It’s Brian, your favorite agents and brokers errors & omissions claims handler, writing after a year of diligently navigating the complexities of E&O claims.

While the soft D&O market continued through 2024, insurers are starting to approach underwriting with a more cautious lens.

In today’s volatile market, independent agencies face various emerging challenges that can lead to significant financial consequences.

What is the current best practice for storing those recordings in an agency management system (AMS)?

Many personal lines clients mistakenly believe their standard homeowners insurance policy covers cyber incidents.

Maintaining, improving and enhancing your website can feel like a full-time job for independent agents, who already wear many hats in their businesses. That’s why the Big “I” has an array of resources to help.

Insurance carrier ratings provide insights into the financial strength, stability and reputation of insurers and help you when recommending coverage options to your clients.

An agency is considering adding language to its agent of record (AOR) letter advising that the agency is not responsible for any deficiencies that exist in the coverage until it has a reasonable chance to review the coverages.

As agency managers strive to perpetuate their agency, here are key areas to focus training and administrative efforts to reduce errors & omissions exposures.