Diversity & Inclusion Best Practices for Insurance Agencies

News
News
News, Updates and more
Stay informed with the latest updates shaping the independent agent channel. From policy changes to tech breakthroughs, we bring you the insights that matter—so you’re always a step ahead.
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On the Hill
The latest on legislative and regulatory issues—straight from Capitol Hill.
Research & Trends
Stay ahead of the curve with insightful data and emerging trends.
Announcements
The latest updates from the Big “I” and industry partners.
InsurTech
The latest innovations transforming insurance technology and agent tools.
Legislation to Crack Down on Staged Accidents Introduced
July 29, 2026
House Passes Terrorism Insurance Reauthorization
July 8, 2026
North Carolina’s Landmark Law Prohibits Third-Party Litigation Financing
June 25, 2026
P&C Industry Posts Best Underwriting Results in a Decade
July 22, 2026
Retention Success Happens Beyond Renewal, Says Liberty Mutual Study
July 15, 2026
Applied Launches Submissionless Insurance Experience with Travelers
July 15, 2026
Strategies
Strategies
Practical guidance to help independent agents strengthen every aspect of their business. Whether it's streamlining daily operations or building a high-performing team, stay one step ahead.
Agency Operations
Strengthen the foundation of your agency's day-to-day operations.
HR & Staffing
Attract, develop, and retain top talent while building a strong culture.
Legal & Compliance
Stay current with regulations and minimize risk through actionable strategies.
Sales & Marketing
Grow your book with proven techniques for outreach, engagement and retention.
Technical Knowledge
Sharpen your understanding of coverages and industry best practices.
Technology & Tools
Leverage modern tech solutions to streamline processes, enhance service and stay competitive.
Latest Posts
Can a Commercial Auto Claimant Require the Insured to Pay for Gas and Time?
July 31, 2026
3 Ways to Move AI from Pilot Mode to Performance
July 28, 2026
What AI Can’t Replace in the Independent Agency Model
July 27, 2026
How Long Should Carrier Remain on Risk After Terminating Agency Contract?
July 24, 2026
Ending a Client Relationship Without E&O Exposure
July 22, 2026
Markets
Markets
Personal LInes
Auto
Classic Cars
Affluent
More Personal Lines
Homeowners
Flood
Life
Commercial Lines
Specialty
E&S
Builders Risk
More Commercial Lines
Professional Liability
Workers Comp
Cyber
Podcasts
Podcasts
Agency Nation Radio
Agency Nation Radio is where insurance professionals step up to the mic and share real, unscripted stories about leadership, technology, marketing, success and even failure—the experiences that shaped their careers.
From Main Street USA to the pages of Independent Agent, these are the stories that inform, inspire, and connect our industry.
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latest Episodes
Navigating Commercial Lines Education in the Age of AI
July 21, 2026
The Next Generation of Insurance Advocacy with Miles Lee
July 8, 2026
From Protecting the Pocket to Protecting Clients
June 24, 2026
Viewpoints
Viewpoints
Viewpoints
Exclusive interviews, expert opinions, and firsthand insights from independent agents, industry thought leaders, and innovators shaping the future of insurance.
More viewpoints
Why More Graduates Should Consider an Insurance Career
Viewpoints
From the Front Lines: Personal Lines
Viewpoints
Independent Agents Are Past AI Hype—Now Comes the Hard Part
Viewpoints
Declaration of Independents: Miles Lee
Magazine
Viewpoints
Magazine
Magazine
Independent Agent Magazine
Independent Agent magazine is the authoritative source of information for professionals who sell insurance for independent agencies and is a Big "I" member benefit

Members can log in with their Big "I" credentials to read the latest edition in full. Not a member? Here’s a reason to join.
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Issue archive
Human Touch: How Low-Tech Interactions Lead to High-Impact Payoffs
August 1, 2026
August HIghlights
Articles in this issue.
The Rise of The Farmer’s Side Business and The Coverage Gaps It Creates
August 1, 2026
Bridging the Insurance Knowledge
Gap Through Mentorship
August 1, 2026
What the Heroics Tax Is Costing Your Agency
July 29, 2026
Declaration of Independents: Doris Zampella
August 1, 2026

Bridging the Insurance Knowledge
Gap Through Mentorship

August 1, 2026

Some of the most valuable lessons in insurance careers come from conversations with experienced professionals.