Agency Operations

Is the accidental damaging of the electrical line faulty workmanship or ordinary negligence? Who is liable?

While some recent trends have influenced the mergers & acquisitions marketplace, it certainly hasn’t been interrupted.

Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.

The agencies that have adopted artificial intelligence (AI) successfully didn’t start with a big rollout; they started with a conversation with their staff first, then with their clients.

Integrating another agency into your operations presents both tremendous opportunities and significant challenges for employees and management alike.

In today’s personal lines environment, operational challenges are not just business hurdles; they can also translate into rising errors & omissions exposure for independent agents.

Relationships will always remain the heart of the insurance business. But in today’s environment, the agencies that combine strong relationships with operational efficiency will be the ones best positioned to grow.

An agency has a book of medium and large-sized commercial accounts with stable cash flow. Currently, they work with two premium finance companies and are considering handling it inside the agency in a designated department with an accounting team. What are the pros and cons of an insurance agency setting up and running its own…