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Using and understanding the net promoter score (NPS) metric can help you take a proactive approach to account management.

It can be difficult for smaller insurance agencies to compete when looking for new leads and potential customers—here’s how Google Ads can help.

Two experts discuss the multifamily housing market and the impact of the hard market on property & casualty insurance.

As many admitted carriers exit markets, limit coverage or increase rates, excess & surplus has become the fastest-growing market in the industry.

“If you educate clients and help them understand the coverages that are needed—and not at just the minimum limits—they see the bigger picture,” says independent agent Stephanie Ehman. “The gratefulness that they feel and express when you insure them corre

Beyond the immediate devastation of a wildfire, pollutants and smoke can spread and continue to cause further harm. Here’s how agents can help commercial clients mitigate smoke dangers.

An insured owns a vehicle that is registered in Florida but permanently garaged at his second home in Wisconsin.

Tech is a top concern among insurance agencies—or should be, at least—when looking to future-proof their business.

The use of technology continues to revolutionize most industries, with improvements in artificial intelligence (AI) having a direct impact on the trucking industry.

Cancer Advocate Plus is a first-of-its-kind cancer-specific, genetics-based insurance program providing tools and resources to proactively understand the risk of cancer and manage a cancer diagnosis.