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From helping clients navigate risks to developing new relationships to grow their book of business, brokers must think of new ways to engage.

By proactively engaging clients in conversation, agents can strengthen retention and deepen relationships, demonstrating their support as businesses face new challenges.

Independent agents should be thinking about how to provide more value to win a dwindling number of business clients—many of whom will be paying more and more for coverage.

In a challenging builders risk marketplace, “water damage is becoming a silent killer for a lot of carriers,” says independent agent Bret Lawrence. “We’re seeing water damage minimum deductibles increasing and many carriers sub-limiting the coverage.”

Restaurants shifting to online orders and digital payments in response to the coronavirus crisis are facing new exposures. Here are answers to four common questions about restaurants and cyberattacks.

The product covers financial losses from social engineering fraud, dishonest acts of an employee and unauthorized access by hackers.

Customers with affluent accounts are a symbiotic match for independent agents. Learn why independent agents are uniquely suited to this type of account and how it will grow your business.

A prospect bought a warehouse for $1 million. The replacement cost is $25 million but the owner only wants to protect their investment and has said they wouldn’t replace the building in the event of a total loss.

When the coronavirus-induced shutdown ends, it’s likely many businesses will seek out decontamination firms. If any of those decontamination businesses are your clients, are they properly protected?

Independent agents must stress the importance of effectively preparing for the risk of wildfires. Here’s a closer look at some key coverage considerations and wildfire preparation tips.