Small Commercial Client Satisfaction Declines, Interaction Insufficient
Nearly 1 in 3 small business insurance clients said they had to exert a great deal of effort to interact with their agent, up from 1 in 10 a year ago.
Nearly 1 in 3 small business insurance clients said they had to exert a great deal of effort to interact with their agent, up from 1 in 10 a year ago.
With high exposure to key risks, middle market companies are missing out on mitigation advice from insurance experts, says Chubb survey.
While the trend remains that most courts find claims are not covered, each claim still needs careful consideration based on the specific policy language and factual circumstances.
If an insured’s property is damaged by post-election riot, civil unrest, insurrection or war, is there coverage? Simply put, yes. Here’s why.
In response to COVID-19, Liberty Mutual announced updated guidelines for their 2020 commercial lines profit-sharing agreement and will waive the 10% written premium growth requirement to earn a profit-sharing bonus.
The second quarter of 2020 saw rate increases in the composite property-casualty sector as well as most other sectors. Meanwhile, personal lines rate increases remained steady at 3.5%.
To help members prepare and respond to the coronavirus epidemic, the Big “I” will update a resource page as the outbreak develops.
Encova Mutual Insurance Group—the new brand of Motorists and BrickStreet—launched last month. IA talked with Encova CEO Dave Kaufman to learn more about what the carrier’s expanded product lines mean for agents and customers.
Only 64% of small business owners report that their insurance agent discussed risk management services with them.
Reflecting little change from the fourth quarter of 2018, first-quarter 2019 composite rates for commercial and personal lines were both up +2% compared to first-quarter 2018, according to the latest quarterly MarketScout pricing survey.