News

In relationships with brokers, quality of advice is the most important factor driving large commercial customer satisfaction, according to a new study.

November marked a slight uptick in average commercial insurance pricing, while personal lines rates held steady, according to the latest MarketScout pricing survey.

Between September and October, average commercial and personal lines insurance rates moderated a percentage point each, to -2% and +1%, respectively.

Between August and September, commercial insurance rates held steady at -1% for the fourth month in a row, while the personal lines composite inched up from +1% to +2%.

Between July and August, commercial and personal lines insurance rates held steady for the third month in a row, according to the latest MarketScout pricing survey.

In small commercial lines, millennials have a higher rate of face-to-face agent interaction and are more satisfied with insurance interaction than any other generation.

Between June and July, commercial and personal lines insurance rates held steady at -1% and +1%, respectively, according to the latest MarketScout pricing survey.

Between April and May, commercial and personal insurance rates held steady at -2% and +1%, respectively, according to the latest MarketScout pricing survey.

Commercial insurance rates crept upward to -2% in April from -3% in March and -4% in February, according to the latest MarketScout pricing survey.

Independent agents continue to dominate commercial lines while rivaling direct response writers and captive carriers in personal lines business, according to the 20th Market Share Report from the Big “I.”