The Hanover Launches Small Business Digital Exchange Gateway
Amid digital acceleration in the channel, the Small Business Gateway answers the call to enhance agent-carrier connectivity and streamline the small business placement process.

Amid digital acceleration in the channel, the Small Business Gateway answers the call to enhance agent-carrier connectivity and streamline the small business placement process.
This year’s Small Business Saturday is on Nov. 26 and it’s more important than ever to support your community’s local businesses.
Hurricane Ian is expected to impact rates as capacity is restricted even further in Florida and other wind-exposed coastal states.
Wildfire activity has become more extreme and destructive, with more record-breaking fire events in terms of the number of structures lost and acres burned in a single event.
Growth drivers in the MGA space included the strong rebound in the U.S. economy following the coronavirus pandemic and a continued broad-based rise in premium rates.
Despite 30% of small businesses experiencing a premium increase, customer satisfaction with the price of their policies rose three points in 2022.
The report points to independent agencies’ dominance in commercial lines, with nearly 88% of all commercial lines written premium placed by the independent agency channel.
The second quarter of 2022 saw personal lines rate increases stabilize at 5.16%. Commercial rates also stabilized at a composite increase rate of 5.91%.
David Long has worked for the Boston-based insurer for 37 years, becoming president in 2010, CEO in 2011 and chairman in 2013. He will retire at the end of the year.
First-year injuries led to more than 6 million lost workdays over a five-year period, according to a Travelers report.