Industry Trends

How COVID-19 is Accelerating Auto Claims Automation

A LexisNexis report illustrates that the secret to moving toward a touchless claims process may be through a hybrid model—and that insurance carriers can do more to turn virtual claims processing into a competitive advantage.

10 Findings from the 2020 Agency Universe Study

The number of independent insurance agencies has remained stable and business conditions continue to improve, although at a slower rate than 2018, according to the 2020 Agency Universe Study.

Bob Rusbuldt: The Independent Agents’ Advocate

“My goal every day is to advance the ball for independent agents; sometimes I go for a few yards for a first down, sometimes I go for the touchdown,” says Bob Rusbuldt, CEO of the Big “I.” “Every day I wake up excited to do my job.”

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