| Brain Drain: Make the Most of Your Experienced Staff Before They Retire | | https://www.iamagazine.com/magazine/issues/2024/august/brain-drain-make-the-most-of-your-experienced-staff-before-they-retire | Brain Drain: Make the Most of Your Experienced Staff Before They Retire | As the independent agency channel faces a wave of retirements among its most experienced leaders, the industry must prepare for an apocalypse. | 8/1/2024 4:35:00 AM | Perpetuation ＆ Valuation | Recruiting, Hiring ＆ Training | August | AnneMarie McPherson Spears | | |
| 6 Steps to Prevent a Client From Canceling Their Policy | | https://www.iamagazine.com/magazine/issues/2024/august/6-steps-to-prevent-a-client-from-canceling-their-policy | 6 Steps to Prevent a Client From Canceling Their Policy | While preventing every cancellation is impossible, a well-executed process can save clients and retain more business. | 8/1/2024 4:30:00 AM | Agency Operations ＆ Best Practices | | August | Kelly Donahue-Piro | | |
| 5 Ways to Avoid E&O Claims as You Train Your Team | | https://www.iamagazine.com/magazine/issues/2024/august/5-ways-to-avoid-e-o-claims-as-you-train-your-team | 5 Ways to Avoid E&O Claims as You Train Your Team | As agency managers strive to perpetuate their agency, here are some key areas to focus your training and administrative efforts to reduce errors & omissions exposures. | 8/1/2024 4:25:00 AM | E＆O Loss Control | | August | Nancy Germond | | |
| 4 Social Media Tasks Agents Can Automate | | https://www.iamagazine.com/magazine/issues/2024/august/4-social-media-tasks-agents-can-automate | 4 Social Media Tasks Agents Can Automate | In the last decade, the concept of social media automation has emerged as a game-changer in enhancing online presence and maximizing reach. | 8/1/2024 4:20:00 AM | Sales ＆ Marketing | Technology | August | Mia McGowan | | |
| How to Prepare for Risks Caused by Office Relationships | | https://www.iamagazine.com/magazine/issues/2024/august/how-to-prepare-for-risks-caused-by-office-relationships | How to Prepare for Risks Caused by Office Relationships | Unfortunately, not every Pam finds their Jim. And when workplace romances come to an end, things can get messier than dropping a pot of chili. | 8/1/2024 4:15:00 AM | Employment Practices | | August | AnneMarie McPherson Spears | | |
| Texting Is the Next Frontier of Insurance Communications | | https://www.iamagazine.com/magazine/issues/2024/august/texting-is-the-next-frontier-of-insurance-communications | Texting Is the Next Frontier of Insurance Communications | People constantly check their devices for notifications, and there are only a handful of moments in the day when most people aren't within reach of their phones. | 8/1/2024 4:10:00 AM | Sales ＆ Marketing | | August | Michael Streit | | |
| Declaration of Independents: Ashley Stafford | | https://www.iamagazine.com/magazine/issues/2024/august/declaration-of-independents-ashley-stafford | Declaration of Independents: Ashley Stafford | In her short insurance career, Stafford has acquired the certified professional insurance agent (CPIA) designation and was recognized as a 2023 Young Agent Mover and Shaker by Insurance Agents & Brokers (IA&B). | 8/1/2024 4:05:00 AM | Agency Operations ＆ Best Practices | | August | Will Jones | | |
