Issue Highlights – January 2026

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Articles in this issue.

Meet 7 Best Practices Agencies

Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.

2026 Is the Year of the COO

The COO works in partnership with peers to set the vision and direction, but also ensures the vision becomes a reality by aligning people, processes and performance.

5 Predictions for the Insurance Industry in 2026

From artificial intelligence (AI)-driven operational shifts and dynamic climate modeling to heightened cyber and privacy risks, 2026 is shaping up to be a year of transformation for the insurance industry.