Is a Non-Owned Trailer Covered on a BAP with Symbol 1?
Does symbol 1 mean any non-owned trailer of 2,000 pounds has liability coverage? The carrier’s underwriter says the trailer isn’t covered if it’s used regularly.
Auto
Company Auto Hits Personal Trailer: Is Coverage Excluded?
An insured backed his company’s auto into his parents’ personal trailer. Because his parents are also company members, the carrier is denying coverage based on the care, custody or control exclusion.
Hands-Free: Who Is Liable When No One Is Driving?
As drivers take less control of vehicles, liability may shift. Whether the driver is held legally liable may depend on the decisions the driver makes to give up or take control of the vehicle.
Customer Satisfaction Flat Despite Rebates from Auto Insurers
The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.
Allstate to Acquire SafeAuto, Progressive Finalize Protective Deal
The acquisition will allow SafeAuto to grow its platform in the non-standard space. Additionally, Progressive finalized the acquisition of transportation insurer Protective Insurance Corp. ahead of schedule.
2021 Auto Insurance Trends Report Recaps a Bumpy Year
COVID-19’s evolving impact on the personal auto market is still unfolding. Keeping up-to-speed on trends and projections can help prepare for the road ahead.
How COVID-19 is Accelerating Auto Claims Automation
A LexisNexis report illustrates that the secret to moving toward a touchless claims process may be through a hybrid model—and that insurance carriers can do more to turn virtual claims processing into a competitive advantage.
Personal Auto Market Returning to ‘Old Normal’
The drive to find more affordable coverage was amplified during 2020 as many consumers looked to trim expenses. This has stabilized in 2021 with a return to pre-pandemic trends in shopping and claims.
Can an Insured Dispute a Carrier’s ACV Appraisal of a Vehicle?
The carrier says that a totaled food truck, which is two years old and has driven 22,000 miles, has depreciated over 30%. It bases the price on a “market survey.” Can the insured dispute the appraisal based on actual physical depreciation?
Who Files the Auto Claim After a Car Is Stolen from a Repair Shop?
A personal auto client has liability coverage only on his car. He brought it to a franchise repair shop and the car was stolen while in the shop’s care, custody and control.
