Viewpoints

A car accident resulting in a lawsuit against Snapchat has brought to light just how important it may be for independent insurance agents to consider enterprise risk management for their businesses.

Many consumers don’t fully understand insurance. As an insurance professional, it’s your job to educate them—and in doing so, find opportunities to gain loyal brand advocates and new policyholders.

The Silicon Valley startup’s bold foray into the world of selling health insurance to small businesses screeched to a halt when it came to light that many of its agents were unlicensed or not fully licensed.

A good client relationship requires staying informed about issues that may escape a client’s radar while they’re busy running their business. New safety standards for automated gates are a perfect example.

Sponsors of 401(k) plans are in an increasingly tenuous position when it comes to overseeing such plans, most of which offer a variety of investment options.

In insurance sales, asking questions can often be more valuable than knowing answers. It’s all about focusing on helping the other person solve a problem.

Although many thought Google Compare would massively disrupt the market, its operation ended less than a year after launch. What does this mean for other disruptors and the rest of the industry?

Remember worrying about whether the U.S. Supreme Court would deem the Affordable Care Act’s provisions constitutional? Today, the uncertainty of the Supreme Court’s future composition has similarly significant business implications.

Primarily applicable to the fields of economics, political science and psychology, game theory originally addressed zero-sum games, in which one person’s gains result in another’s loss.

As Ethics Awareness Month comes to a close, three agents share their most jaw-dropping ethical dilemmas.