Viewpoints

Primarily applicable to the fields of economics, political science and psychology, game theory originally addressed zero-sum games, in which one person’s gains result in another’s loss.

As Ethics Awareness Month comes to a close, three agents share their most jaw-dropping ethical dilemmas.

According to Google Research, 98% of Americans switch between devices throughout the course of one day. That includes everyone from millennials to baby boomers. Is your agency taking advantage?

At the recent Pathways to City Resilience Forum, financial and government leaders addressed how U.S. cities and institutions can build resiliency in three key areas: infrastructure, climate change and cyber.

The career agency force dropped to 145,000 in 2013, compared to some 250,000 career agents at the height of the career agency system. Is your agency taking advantage of this decline?

Connected residences now stream reports about security, temperature, air quality and more, presenting the opportunity for more precise underwriting and efficient communication. Is your agency ready to respond to the Internet of Things?

Connected homes, cars and selves have the potential to tremendously mitigate your clients’ risks—and in some cases, reduce the need for insurance altogether.

The justice system is addressing a case where an employer reduced employees’ hours to 30 a week. Whether or not the intent was to avoid providing health insurance is up for debate.

Recent reports indicate that expenses are increasing for young people. Independent insurance agents can be the objective third party that explains the ways of the world both in person and on their websites.

The infamous McKinsey Report in summer 2013 was perhaps the first to question whether auto insurance agents will become obsolete in the coming decades. But now, tech has added new wrinkles to the debate.