Viewpoints

Breaking down processes and evaluating technology systems is vital to an agency’s success.

To gauge the status of agents’ biggest concerns as we look ahead to 2020, IA spoke with several independent agent carrier partners about where these trends stand today—and where they’re headed tomorrow.

Because the majority of business owners are in their 50s, many insurance agents assume their business clients are old-school. But the kind of person who chooses business ownership over traditional employment is an innovator.

The accelerating rise in global temperatures is increasing the likelihood of extreme weather events, leading prominent members of the insurance industry to start taking climate change seriously.

If a business is on track to hit monthly or quarterly goals, it’s easy to slide developing essential processes and strategies down to the bottom of the priority list.

Rapidly growing technology in risk management and loss reduction solutions is creating tremendous opportunities for commercial insurance agents and their customers.

As companies continue to search for the holy grail of reinforcement, sustainment and adoption of leadership best practices, they continually step over the one thing that will actually help them achieve what matters most.

Building a brand is no joke. Whether you are just opening your doors, updating your brand or integrating brands through an acquisition, here’s how to make it work.

A baseball team that gets the job done is a good analogy for a successful insurance agency.

Insurance agents need to be prepared for the range of emotions their clients may experience in the aftermath of a communal disaster.