ACT

In a world driven by technology and convenience, customers expect to access all types of services through their phones. And consumers with insurance policies are no exception. 

The famous phrase, “Coffee’s for closers,” from the classic motion picture “Glengarry Glen Ross,” is the perfect example of some of the sales tactics still used today. While perks today are mostly monetary, a CRM takes the same concept but digitizes the experience.

Margeaux Giles is CEO of Irys Cloud, providing a new generation of insurance management software focused on customer relationships, and has more than 15 years of experience in the insurance and finance space.

New technology investments must be viewed by organizations as an essential component of a culture that fosters innovation and empowers people starting out in the insurance industry.

When used correctly, artificial intelligence can make independent insurance agents’ lives much easier.

Companies with over $100 million in revenue saw the largest increase (20%) in the number of claims, as well as more substantial losses from attacks, with a 72% increase in claims severity compared to the second half of 2022.

Agencies that incorporate artificial intelligence (AI) into their tech strategy will have the edge. Here’s how you can supercharge your agency with AI.

​From customer service to automated underwriting and even fraud detection, artificial intelligence (AI) promises to be a ground-breaking tool and a disruptive force in insurance.

Three ways artificial intelligence (AI) is helping independent insurance agents improve customer service.

A generative artificial intelligence (AI) chatbot was asked to write a quick overview of the types of AI. Here’s how it went.