annemariemcpherson

“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”

“It’s on us to understand what opportunities technology provides our industry to be more efficient and grow at a faster rate than generations before us,” says young agent Ryder Roberts.

Artificial intelligence (AI) is transforming how independent agents operate, freeing agents to focus on having meaningful client conversations and providing strategic advice.

By integrating generative AI and working with insurers and managing general agents (MGAs), agents can provide more tailored coverage options, accurate pricing, and faster quoting and binding for their policyholders.

The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.

With artificial intelligence (AI) evolving so quickly, it’s important to pay attention, learn as much as you can, and be intentional about how you implement it.