Technology and Tools

Typically, a phishing email will ask you to click a link, respond with sensitive information or open a file.

Here are four ways that adopting a digital payments solution can improve customer experience.

The right technology provider can be a game-changer for your agency, delivering positive downstream impacts that extend beyond operational efficiency.

With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.

Bobbie Collies is the chief insurance officer at Coterie Insurance and a passionate servant leader who loves to help drive strategy and execution.

How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?

Artificial intelligence (AI) is transforming how independent agents operate, freeing agents to focus on having meaningful client conversations and providing strategic advice.

Understanding artificial intelligence (AI) is more than keeping up with a trend, it’s about comprehending its possibilities and limitations.

With more demands on their time, agents want technology solutions that are easy to use, integrate with their existing systems and help their business grow. As InsurTech partners work to fulfill these needs, these three trends are evolving to meet agents’ needs.

By integrating generative AI and working with insurers and managing general agents (MGAs), agents can provide more tailored coverage options, accurate pricing, and faster quoting and binding for their policyholders.