Technology and Tools

As threat actors continually become more proficient in their ability to access company’s systems, there are steps all businesses can take to improve their security.

Businesses of all sizes throughout the U.S. continue to face challenges from the evolving nature of cyber risks.

Colby Tunick is the founder and CEO of ReFocus, which is building the driverless car of insurance servicing.

While there’s no way to guarantee your agency will never be susceptible to an attack on your systems or data, there are steps you can take to understand and increase the security of your client data.

In this third episode of Agency Nation Radio’s AI series from the ACT AI Workgroup, host Kasey Connors, Executive Director of the Agents Council for Technology, is joined by agency owner Jake Holehouse of HH Insurance and Dale Steinke, director, Agent for the Future Advisors at Liberty Mutual and Safeco Insurance.  

Implementing AI isn’t as simple as plug and play. It takes time to determine what AI can and should do for the agency—and which tools are the right ones for the job.

Vertical AI marries the power of AI with deep insurance expertise and insurance-specific data.

It’s not just about workflow speed—it’s about perception. A quick response signals professionalism, urgency and care.

Marianne Policastro-Wik is leading her agency, a 2025 Best Practices Agency, through thoughtful “modernization,” paying careful attention to embracing technology without losing the human touch.