6 Strategies to Improve Retention and Keep CAC Down
Keeping an existing client is far more cost-effective than chasing down a new one. Here are six steps to retain more clients and keep costs down.

Keeping an existing client is far more cost-effective than chasing down a new one. Here are six steps to retain more clients and keep costs down.
Nationally, homeowners insurance rates jumped 11.4% in 2024, with double-digit increases reported in the last two years.
Despite growing awareness of home protection tools, most homeowners aren’t taking action. Discover how independent agents can bridge the gap and lead the charge in proactive risk prevention.
After years of navigating higher premiums, stricter underwriting and reduced capacity, the insurance industry is on the verge of another market shift.
Retaining clients can be challenging when faced with carriers withdrawing from markets, steep rate increases and an onslaught of remarketing requests from customers.
From generating a digital business card to providing automated directions to a location through Waze or Google Maps, QR codes can be used in so many ways, which means the opportunities for independent agents are growing.
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.
How handwritten cards can increase your agency’s retention rates.