Client Communication

With stricter oversight in place for open enrollment, agents cannot afford to assume their tools will work when they flip the switch on Nov. 1. Take the time to prepare now.

Where is the line between helping applicants understand a question and improperly influencing or coaching their responses?

What can begin as a relatively small issue on a roof can rapidly escalate into a costly property loss and prolonged business interruption for property owners.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

As healthcare costs continue to rise, agents can help employers make changes to health benefit packages to prioritize affordability and ease of administration.

Is your agency missing prime chances to write more business due to language barriers? But if you do expand your clientele, are you exposing yourself to increased errors & omissions risks?

As the healthcare market continues to expand, it is facing significant shifts driven by cost pressures, policy changes and increased regulatory scrutiny.

This moment calls for disciplined, consultative leadership. Here are four ways to do it.

Nine in 10 drivers are seeing more aggressive, reckless and distracted driving. The good news is independent agents are uniquely positioned to influence driving behavior with both clients and lawmakers.