Artificial Intelligence

​From customer service to automated underwriting and even fraud detection, artificial intelligence (AI) promises to be a ground-breaking tool and a disruptive force in insurance.

Three ways artificial intelligence (AI) is helping independent insurance agents improve customer service.

A generative artificial intelligence (AI) chatbot was asked to write a quick overview of the types of AI. Here’s how it went.

The right data can be used to properly maintain vehicles while also helping clients control the cost of repairs—a major factor in keeping rising insurance premiums in check.

Artificial intelligence tools have been praised for saving hiring managers valuable time and creating a diverse pool of applicants. But it’s important to address some big concerns before implementing AI in your HR department.

When harnessed properly, the potential for insurance agents to utilize artificial intelligence in their marketing strategies is immense.

The reality is that an increasing number of consumers choose to deal with digitally innovative companies in the insurance sector.

As large language models continue to be finessed, the insurance industry has a lot to gain from utilizing artificial intelligence programs like ChatGPT.

With the recent launch of ChatGPT, the insurance industry is taking a hard look at artificial intelligence.

In July 2022, the Blockchain Insurance Industry Initiative (B3i), the insurance industry’s blockchain project steered by a consortium of 15 insurers and reinsurers, ceased activities and filed for insolvency following unsuccessful funding rounds.