Agency Operations

Insurance agents need to be careful and take appropriate steps to avoid errors & omissions claims that allege they failed to offer uninsured/underinsured motorist and umbrella coverage.

Before placing errors & omissions coverage with any carrier you are appointed to represent, consider these five factors.

How inadequate training, merger & acquisition slip-ups and faulty technology processes cost agencies.

A prospect bought a warehouse for $1 million. The replacement cost is $25 million but the owner only wants to protect their investment and has said they wouldn’t replace the building in the event of a total loss.

Wouldn’t it be nice to know? This month’s Student of the Industry article takes a look at the data.

With a $5-million aggregate limit in place, most agencies believe they are unlikely to be overcome by a series of small, unrelated claims in a single policy period. There is some truth to that but some peril, as well.

If your agency needs to use an interpreter to communicate with a customer, do you know what you need to document about the exchange?

Without a doubt, purchasing or selling an insurance agency triggers additional errors & omissions exposure. What processes can successful agencies employ during a transition in order to help reduce their exposure to E&O claims?

Errors & omissions claims happen, and many of the worst ones—those in excess of $1 million—come from the same lines of business and involve similar types of errors.

Here are 10 suggestions for new agents that can help reduce your errors & omissions exposure.