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An employee’s purse was stolen when she startled a robber in the middle of a break in. The carrier says the loss is excluded from the business owners policy under the theft exclusion.

Here’s what you need to know to build a self-propelling customer experience model.

Gathering and analyzing data to develop key performance indicators gives agencies the advantage in a competitive industry.

The product offers pay-as-you-go, per-load, all-risk smart coverage that includes automated claims on a digital platform.

The pandemic has reinforced the importance of workplace safety and the flexibility required of employers and employees.

“Recently, the market has been constricting—both in appetite and limits available, and mostly in the excess and umbrella lines,” says independent agent Tony Arneson. “The number of lawsuits and the size of jury awards are rapidly trending higher.”

An underwriter says that tax stamps that are affixed to tobacco packages are money and securities, even though they were previously insured as valuable papers.

For seniors with changing financial needs, a life settlement is often less intrusive than selling a home or taking a large draw from a retirement account.

So much to do, so much impact to make—where do you start? These three questions will help you define and build inclusion.

While pandemic-related claims and losses were reported, the overall financial impact of the pandemic has been manageable for the workers comp market. But a number of trends continue to evolve and uncertainty remains.