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As COVID-19 continues to wreak havoc on the economy, 2022 will be a challenging year to find and keep workers. Build a successful hiring and retention strategy with these five tips.

Commercial property owners may not recognize how their decisions can impact their property insurance premiums. Here’s how agents can help them avoid mistakes.

The new program improves the hotel insurance the company offers agents and brokers, especially when bundled with umbrella and cyber liability coverages.

“The rate increases year over year are taking a toll on our clients, and businesses can’t survive,” says independent agent John Heist. “While agency owners love the hard market, it’s the account managers and producers that must deliver the increases, whic

What is an agency’s responsibility or best practice regarding maintaining an electronic copy of the full policy document in their agency management system?

On this episode of Agency Nation Radio hosted by Harrison Brooks, partner at Reagan Consulting, Doug Smart, president, and Kyle Becker, vice president, from Smart Insurance in Abeline, Kansas discuss independent insurance agency ownership transitions.

When it comes to client service skills, the focus is always on helping others. As long as you’re compassionate and wish to make a real impact, you’re already on the right track. However, as anyone who works in client service or customer service knows, it’

Coaches far too often have the wrong assumptions about how ride-along coaching works. Here are six ways to make your sales coaching more effective.

As more offices reopen and employees are being asked to return to the office, agents can play a pivotal role in helping clients avoid employment practices liability insurance (EPLI) claims.

HSB Home Cyber Protection™ adds cyber insurance coverage to homeowners and renters insurance policies.