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BAP: Who Must Be Listed as a Driver?

If an office employee occasionally drives a company vehicle to deliver mail or documents, do they need to be listed as a driver on the business auto policy?

3 Steps for Holding New Producers Accountable

Whether you’re hiring a new producer straight out of college or one with years of industry experience, here are three steps that can help you hold every new producer accountable for helping your business thrive.

3 Ways to Boost Customer Retention

If you want your agency to be a success, making customer acquisition your top priority is a mistake. Customer retention is a far more profitable priority.

Turn the Page: 3 Steps Toward Becoming a Paperless Agency

The reasons for dumping paper are clear: It wastes money, slows down processes and diverts time away from generating new business. But if you’re confused about how to ring in the changes, start by taking these three easy steps.

From the Front Lines: Flood

Flood insurance is vital to the New Jersey communities independent agent Jeffrey Wyrsch serves. But “ongoing changes to the NFIP, along with the emerging private flood marketplace, create new challenges on a regular basis,” he says.

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