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Smart agency owners recognize that cash flow is a better determinant of value than revenue. When analyzing cash flow, every owner should pay attention to two important considerations.

Account managers are often inundated by tedious, disparate tasks under time crunches and with little margin for error. Here are four ways to reverse the burnout trend.

After a tough couple of years, personal auto rates showed signs of stability in 2019. But as the market moves further into 2020, there are signs that this trend isn’t being witnessed across the board.

While many InsurTech entrants focus on circumventing agents, Openly focuses on catering to their service needs.

The coverage enhancements reflect the ever-changing needs of small business customers and includes green upgrade coverage, perishable goods in transit and enhanced cyber-related coverage for data breach fines and penalties.

Looking to round out a strong first quarter as we head into a new decade? Consider the win-win relationship represented by affluent accounts.

There’s a lot of high-level work to be had. The insurance industry must convey this message to a new generation of workers to reduce the industry talent gap and attract, retain and develop young professionals.

The EY 2020 U.S. and Americas Insurance Outlook survey uncovers trends that will shape the industry in the years to come. Here are three top priorities for the industry to solve in the next three years.

Demand for environmental liability insurance is on the rise, but lack of experience poses a challenge in a complex market.

Glatfelter’s new comprehensive workers compensation program provides the option to write an entire account with a single-carrier solution.