Proactive Education Creates Opportunities in the Hard Market
The latest research from Liberty Mutual and Safeco explores how the hard market is impacting both agents and customers and how agents can improve customer satisfaction and retention.

The latest research from Liberty Mutual and Safeco explores how the hard market is impacting both agents and customers and how agents can improve customer satisfaction and retention.
The guidance was set to take effect on June 1 and would have required mortgagors to acquire replacement cost value coverage for their property, including roofs, deeming actual cash value unacceptable.
Through Citizens, more than 7,000 agents will receive no-cost access to the EZLynx Rating Engine to enable them to quote home and dwelling fire policies in Florida.
More than half of all 2023 cyber insurance claims were a result of funds transfer fraud (FTF) or business email compromise (BEC), according to a Coalition report.
The Big “I” government affairs team released a video explaining the rule, its effect on independent agents and the current state of play.
Independent Agent covered emerging trends and their impact, including the ban of noncompete agreements from the Federal Trade Commission (FTC) and the increasing importance of uninsured or underinsured motorist umbrella coverage.
The increase in auto insurance shopping is prompted by soaring auto insurance costs, with a 22.2% year-over-year increase in the average cost of auto insurance through the end of February.
There were 155 announced insurance agency mergers & acquisitions in the first quarter of 2024, down 18% from the same period in 2023.
The Department of Labor (DOL) announced a final rule that will subject the financial services industry to new requirements designed to protect retirement investors from receiving bad or self-interested investment advice.
Independent insurance agents have an opportunity to proactively help customers consider the value of a workers compensation policy beyond price—before they learn the hard way.