News

How COVID-19 is Accelerating Auto Claims Automation

A LexisNexis report illustrates that the secret to moving toward a touchless claims process may be through a hybrid model—and that insurance carriers can do more to turn virtual claims processing into a competitive advantage.

Third-Party Property Damage: ACV or Replacement Cost?

A driver crashes his vehicle into an insured’s home. The driver’s auto insurer informs the homeowner and their agent that they will pay the claim for the damage to the home on an actual cash value basis, then advises the homeowner to submit the claim to t