Most-Read Online Articles in Independent Agent in 2023
2023 was a rough one for the property & casualty industry.

2023 was a rough one for the property & casualty industry.
Amidst forecasts that the property & casualty combined ratio will continue to deteriorate, the hard market and inflation continue to shape the independent agent psyche.
From scary trends in EPLI, cybercrime and carrier ratings to the perks and dangers of artificial intelligence, October articles delved into the trends that will linger into the fall.
Charles Symington began his role as Big “I” president & CEO on September 1 and recently sat down to discuss his background, values and priorities as he takes over the helm of the association.
From underwriting losses to how rising premiums are increasing the number of uninsured drivers on the road, September articles delved into the ramifications of the hard market.
Get up to speed on the new Big “I” chairman Mike McBride, newly elected Executive Committee member Bobby Salmon and the short- and long-term priorities outlined by the new Big “I” president & CEO, Charles Symington.
From analyzing the causes of today’s difficult environment to exploring its implications on your clients, August’s articles delved into the hard market and how to get through it.
Symington heads the association after serving as its executive vice president.
Another big carrier exit caught headlines, but the Hard Market Toolkit from Trusted Choice® provided resources for independent agencies to navigate this market and to effectively communicate with clients.
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.