Issue Highlights – May 2020

“Ghosting” is a term that originated in the online dating world. It’s when a person stops returning calls, emails or text messages to avoid the awkwardness of saying “no,” or “I’m not interested.” Unfortunately, it has moved into the business world.

The employment practices liability insurance industry has never sailed on smooth seas, and the near future of the market is no different.

Kansas City’s largest credit union sought to provide its 240,000 members with what it calls “financial peace of mind,” from birth to retirement and beyond, which meant an insurance agency was in order.

When thoughts turn to spring and your clients take out the big boy and girl toys—motor homes, boats, jet skis, motorcycles, RVs, ATVs and golf carts—they need to make sure they have the proper insurance coverage.

In 1996, Amber Bosma wanted a job and Prins needed a processor. Over the years, she worked as commercial account executive, office manager, and accountant.

How inadequate training, merger & acquisition slip-ups and faulty technology processes cost agencies.