Issue Highlights – August 2023

People will choose the easy, straightforward process over the complicated and frustrating one every day of the week, so you need to provide a seamless customer journey. That’s why it’s time to invest in embedded insurance.

Rodriguez’ agency offers franchising opportunities to aspiring business owners with the entrepreneurial spirit. He also serves on the board of the Delaware Association of Insurance Agents & Brokers.

Most insurance carriers offer to bundle two policies, but others offer true package policies. Although bundled and package policies seem similar on the surface, they are different.

As carriers, InsurTechs and agencies drive more digitalization across the policy lifecycle, small commercial insurance is starting to look and feel more like personal lines.

​For all the effort poured into growing a book of business and servicing accounts, surprisingly little time goes toward ensuring commission from those policies hits the general ledger.

​People often think change is expensive. But what about the cost of staying the same? When your business doesn’t invest in process improvements, including modern technology and automation, you run the risk of paying the price in the long run.