Viewpoints

Powell grew up cutting records and touring as an R&B artist but ended up breaking into insurance instead. “It went from something on the side to a passion to, ultimately, a purpose,” he says.

A two-week internship changed the trajectory of Lugo’s life. At 22, he has found his strengths lay in homing in on a niche and becoming an expert in it.

Carey Wallace, an entrepreneur at heart, is the founder of Agency Focus, an independent insurance agency consulting company.

Margeaux Giles is CEO of Irys Cloud, providing a new generation of insurance management software focused on customer relationships, and has more than 15 years of experience in the insurance and finance space.

As agents look ahead to 2024 and work through budget planning and new client outreach, considering new avenues of business may be crucial to surviving in today’s market.

Across more than 25 years in the insurance industry, Chris Cline has established himself as an industry resource for topics such as perpetuation, agency culture, marketing and sales, data and analytics, technology, and more.

Business owners are mistakenly believing that there is a pool of workers waiting on the sidelines for something magical to happen to convince them to rejoin the workforce—that pool doesn’t exist.

Rod Hughes is president and principal of Kimball Hughes Public Relations and has consulted with Fortune 500 corporations, startups and nonprofits alike.

Joan Woodward is president of the Travelers Institute and the trailblazing host of the “Wednesdays with Woodward” webinar series.

“It takes the human element and an in-depth knowledge of our client’s business to creatively solve their challenges,” says young agent Andrew Silva. “The wall we’re trying to break down is proving we’re not just a line item on their expense books, but a m