Viewpoints

This week marks the passing of one of sports’ most iconic and likable figures: Arnold Palmer, a successful athlete and supporter of “the local pro.”

Consumers are seven times more likely to select a financial services provider that’s fast, convenient and easy—even if they don’t end up with the best results. The banking industry caters to this mindset. Why doesn’t insurance follow suit?

The private security industry is growing in response to mass shootings and terrorist attacks. Here’s how its risk management needs are changing.

As the population ages, costs of Medicare, Medicaid and Social Security will continue to put stress on state and federal budgets.

As more millennials fill boomers’ shoes, independent insurance agencies must change their hiring strategy—and the way they serve younger customers.

Differentiate yourself from competitors by asking customers questions that facilitate dialogue—and avoiding questions they’ve already answered.

Besides privacy concerns, another roadblock lurks under the appeal of smart home telematics: big data.

Helping your clients better understand the nuances of credit scores, borrowing and other aspects of financial literacy can enable them to make more educated decisions regarding their insurance.

Many customers have doubts about not only the value of insurance, but also whether the industry has their best interests at heart. Here’s how to approach them.

Kari Wyman spends her time at the office keeping up with the ever-changing world of insurance tech—but when the workday is over, her focus is on family.