williamjones

By: Volume 115, No. 7

When Anais Babajanian traded in her public accounting career to take over her mom’s Houston-based independent agency, it was “a complete 180,” she says. “Now, I’m adding value, and I’m in control of how successful I am.”

Nicole Carrigan didn’t plan on building a career in insurance, but working for a family-owned business in a small tourist town gives her the opportunity to “help those I know and care about,” she says. “I have heavy roots in my community.”

Over the past decade, the cost of medical equine insurance has doubled. IA spoke with two agents to get the scoop on how the equine insurance market has transformed in response to mounting major medical losses.

Ten young agents under the age of 33 share their thoughts on the insurance industry’s appeal for the next generation of employees and clients—and what needs to happen for independent agents to thrive in the future.

Many insurance agents agree to place coverage that is outside either their area of expertise or their geographical comfort zone. But this is a dangerous practice.

Globetrotting high net-worth individuals vacation in ways which open the doors to often unexpected exposures.

More than half of long-term care insurance claims begin in the home, compared to only 28.2% that commence in a nursing home, according to a recent analysis.

You’re ready to improve your customer experience by embracing technology. The problem: Your team is resistant to adopting modern strategies.

When Karen Fentress worked on the company side and visited independent agents as a product manager, she had no desire to ever become one. But after the birth of her first child, she changed jobs so she could work part-time—at an independent agency.