| How Independent Agents Can Redefine the Customer Journey in CAT-Prone Areas | | https://www.iamagazine.com/strategies/how-independent-agents-can-redefine-the-customer-journey-in-cat-prone-areas | How Independent Agents Can Redefine the Customer Journey in CAT-Prone Areas | As wildfires, tornadoes and floods continue to disrupt the lives of millions across the U.S., our industry must face a hard truth: The current insurance purchasing journey often fails both consumers and the agents trying to serve them. | 4/23/2025 4:00:00 AM | Sales ＆ Marketing | Sales ＆ Marketing | Strategies | Colleen O’Hara | | |
| How Does a Divorce Impact Your Agency Value? | | https://www.iamagazine.com/strategies/how-does-a-divorce-impact-your-agency-value | How Does a Divorce Impact Your Agency Value? | While no one enters marriage with the prospect of divorce, it happens and can wreak havoc on an agency both operationally and strategically. | 4/16/2025 4:00:00 AM | Perpetuation ＆ Valuation | Perpetuation ＆ Valuation | Strategies | Jeff Smith | | |
| 8 Strategies for Improving Client Retention | | https://www.iamagazine.com/strategies/8-strategies-for-improving-client-retention | 8 Strategies for Improving Client Retention | Keeping an existing client is far more cost-effective than chasing down a new one. But with more competition and less opportunity for face-to-face contact with customers, how can you stay top of mind? | 4/9/2025 4:00:00 AM | Agency Operations ＆ Best Practices | Agency Operations ＆ Best Practices
Sales ＆ Marketing | Strategies | Peter van Aartrijk | | |
| ‘Above-Average’ Atlantic Hurricane Season Predicted | | https://www.iamagazine.com/news/above-average-atlantic-hurricane-season-predicted | ‘Above-Average’ Atlantic Hurricane Season Predicted | Colorado State University (CSU) hurricane researchers are predicting 17 named storms during the Atlantic hurricane season. | 4/9/2025 4:00:00 AM | In the News | In the News | News | Will Jones | | |
| 75% of Small Businesses Experienced Workplace Injuries in 2024 | | https://www.iamagazine.com/news/75-of-small-businesses-experienced-workplace-injuries-in-2024 | 75% of Small Businesses Experienced Workplace Injuries in 2024 | While injury-related expenses cost small businesses more than $20,000 in 2024, half of these injuries were reported as being preventable, according to Pie Insurance. | 4/3/2025 10:00:00 AM | In the News | Workers Comp
In the News | News | Olivia Overman | | |
| 4 Tips to Navigate Hard Coastal Insurance Markets | | https://www.iamagazine.com/strategies/4-tips-to-navigate-hard-coastal-insurance-markets | 4 Tips to Navigate Hard Coastal Insurance Markets | With restrictions on new business, carriers pulling out of the market, agency commissions taking cuts and underwriting giving the word “difficult” a whole new meaning, it’s no wonder coastal agencies have felt the impact of the last few years. | 4/2/2025 4:00:00 AM | Agency Operations ＆ Best Practices | Agency Operations ＆ Best Practices | Strategies | Kelley Carter | | |
