Technology and Tools

Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.

By using clear language, tailored messaging, data-backed insights and relatable examples, insurance agencies can guide their clients to strategic protection.

Here are four ways that adopting a digital payments solution can improve customer experience.

With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.

How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?

Fribourg’s experience working in a cybersecurity distributor startup firm led to the creation of BlueZone Cyber Solutions, which combines expertise in both insurance and cybersecurity.

InsurTech’s once-disruptive influence has done a full 180, shifting from sidelining independent insurance agents to empowering them as essential partners in transforming the channel.

Data, connectivity, artificial intelligence, and people and culture are the focus of the Big “I” Agents Council for Technology’s (ACT) updated strategy.

The 2024 Agency Universe Study sheds light on the state of the independent agency channel as it moves past the coronavirus pandemic and through the hard market.

Maintaining, improving and enhancing your website can feel like a full-time job for independent agents, who already wear many hats in their businesses. That’s why the Big “I” has an array of resources to help.