Next Generation Talent

Going Places: Meet Young Agent Frank Mercurio

With multiple generations in the workplace, “collaborating has never been more important than in the times we’re in,” says Frank Mercurio, independent agent. “We need to learn better ways to provide good service to our customers.”

Going Places: Meet Young Agent Patience Noah

The industry’s biggest challenge is “the mystery that comes with insurance,” says Patience Noah, independent agent. “We need to help younger generations become interested, because let’s be honest, we need to prepare the next generation.”

Fresh Perspective: Meet Young Agent Bryan Graham

“There will always be a place in insurance for insurance agents and brokers, but not necessarily in the same capacity that they’ve been used in the past,” says Bryan Graham, independent agent. “Agents are going to have to bring something new to the table.