Young Agents Take On the Hard Market: Building Staff Morale
In this bonus episode of Agency Nation Radio, Avery Moore, Brock Elliott, and Lisa Lemanski discuss how to maintain a positive culture during the hard market.

In this bonus episode of Agency Nation Radio, Avery Moore, Brock Elliott, and Lisa Lemanski discuss how to maintain a positive culture during the hard market.
Five years ago, Dop’s grandfather passed away, helping her realize that “family is one of the most important things,” she says. The thought drew her into the family agency at a time in her life when she was about to get married and start a family of her o
With 40% of the agency principals surveyed older than 60 years old and 20% older than 65 years old, half of agencies will experience a major change of ownership in the next 10 years, according to the study.
Osiris Maldonado is making it her mission to educate her community about insurance and provide a stable, rewarding career to her staff.
“It takes the human element and an in-depth knowledge of our client’s business to creatively solve their challenges,” says young agent Andrew Silva. “The wall we’re trying to break down is proving we’re not just a line item on their expense books, but a m
“There are so many opportunities within the industry and oftentimes recent college graduates don’t see that,” says young agent Brooke Feldmeyer. “I think the solution is getting involved in universities and getting more face-to-face experience with studen
What does the next generation want in a career? How does the insurance industry align with what Generation Z wants in a profession? Find out on this episode of Agency Nation Radio.
“When I came out of college, the agency was still mailing paper applications,” says young agent Joseph Iten. “It’s been a push for me to bring everything up to speed and teach the older generations to use technology like e-payments and e-signatures.”
“Automation and generational changes in the way that people do business is a challenge,” says young agent Ashton Fee, describing “the ‘click a button and get a quote’ mentality.”
A time will come when agency owners must decide whether they will sell externally to a third-party buyer or sell internally to family or key stakeholders.