The industry’s biggest challenge is “the mystery that comes with insurance,” says Patience Noah, independent agent. “We need to help younger generations become interested, because let’s be honest, we need to prepare the next generation.”
Leaning into technology “was a saving grace during the pandemic,” says Matthew Washburn, independent agent. “I don’t even know how we could have managed without that preparation.”
Learn what these millennials and Gen Zers have to say about where the industry is headed—and how they fit into it.
Check in on the progress these young agents have made since they were interviewed five years ago.
The surge seen in the RV sector is a trend witnessed across the nation. With rates currently stable, opportunities exist for agents to capture new customers or focus on rounding out books of business.
By leveraging resources to ensure their agencies continue to thrive, agents can spend more time doing what matters most: advising their clients and training the next generation.
The COVID-19 pandemic may make planning your exit look more appealing than ever.
Don’t be afraid to do old things in brand new ways, invest in education, and other lessons from over two decades in the industry.
“There will always be a place in insurance for insurance agents and brokers, but not necessarily in the same capacity that they’ve been used in the past,” says Bryan Graham, independent agent. “Agents are going to have to bring something new to the table.
“We need to communicate with younger people and let them know that insurance is a really good career option,” says Katie Brewer, independent agent. “It’s so much broader than how it’s portrayed.”