Hiring

Developing deeper, more authentic connections with interviewees means being more relaxed and open to new perspectives that may differ from your own.

Leaders can empower employees by supporting continuing education and professional development at every level. Here are a few management practices that can create the right environment for growth.

As companies continue to search for the holy grail of reinforcement, sustainment and adoption of leadership best practices, they continually step over the one thing that will actually help them achieve what matters most.

General Patton famously said, “You drive cattle. You lead people.” The more you try to drive cattle, the more they try to push back. At no time is this truer than when you’re trying to push through a change.

Leverage this five-step conversation to best assess the future leaders of your organization.

A baseball team that gets the job done is a good analogy for a successful insurance agency.

Performance is easy to measure in certain types of jobs. Not so in management.

If you’re frustrated with lazy employees, ask yourself: Who is actually being lazy?

As the talent crisis deepens, the insurance industry is looking for ways to remain competitive. One solution: re-employing the very talent that is walking out the door.

What did you think working in insurance would be like before you started? Independent agent Michael Crowell shares advice for fellow newcomers based on what he’s learned since switching careers.