Knowing what you can and can’t do isn’t rocket science—it’s one of the core pillars of professionalism. Don’t wander into unfamiliar territory with your clients’ property, wealth and reputation.
No one wants to look foolish in a professional setting. But a number of foolhardy practices result in real-life errors & omissions claims against insurance agents.
An errors & omissions claim against an agent can often devolve into the agent’s word against the client’s. Your best weapon against this type of case: documentation of the facts.
Offering insurance packages to protect clients’ various interests comes with inherent risk. That risk increases alongside the client’s net worth.
What E&O practices and procedures best protect an agency?
Here are a few workflow-related exposures that can give rise to E&O situations—and how to approach them properly.
Not every agency can hire a winning trial lawyer with E&O experience as in-house counsel. Take these more feasible steps to prevent future E&O claims.
Here are the three most common sources of E&O claims involving HO insurance—and what you can do to defend them or, better yet, avoid them in the first place.
The assumption that “bigger is better” can lead to disaster if an agency’s acquisition focus is growth alone, with no attention to E&O risks.
It seems like procuring a life insurance policy for a good customer would present little risk for an errors & omissions claim. But seemingly foolproof steps can result in a claim against even the most experienced insurance agent in several common ways.
