Culture

Employee burnout takes a toll on health, productivity and ultimately an agency’s bottom line.

In April, the Big “I” Diversity Council hosted the Inclusive Agency Roundtable, which brought together independent agents, company partners and industry leaders to discuss actionable strategies for creating more inclusive agencies.

Angela Ripley, president of VW Brown Insurance in Columbia, Maryland, brings two decades of agency leadership, eight acquisitions and a passion for mentorship and inclusion to the role of Big “I” chair.

“It takes a lot of work to do this job,” says young agent Yuliya Karpov. “This profession provides an opportunity to find harmony, to learn about yourself and what you need, then reflect and adjust accordingly.”

“The core value of lending a helping hand and never being too busy to help a producer … is everything I want in a mentor, especially as a guy that didn’t go to school for insurance,” says young agent Jackson Doyle.

Workplace mental health and wellness impacts all aspects of a business: performance, culture, retention and the bottom line.

Consider these five strategies if stress and burnout is forcing you to consider selling your agency.

As the co-founder of Project 55, a nonprofit launched in January, Brenden Corr is committed to reshaping how mental health is addressed in workplaces.

Employees who feel their careers are not growing and developing are less likely to be motivated to do their best work and are therefore more likely to be dissatisfied with their jobs and to leave.