3 Ways to Rebuild Customer Experiences
The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.

The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.
Whether you’re a tech-savvy agent or just starting to explore what technology can do for your agency, this episode is packed with valuable insights to help you thrive in today’s digital landscape.
Despite being unimpressed by the software on offer when he first joined the independent agency channel, Andrew Ryan has relished the opportunity to constantly innovate and improve agency technology and processes.
With artificial intelligence (AI) evolving so quickly, it’s important to pay attention, learn as much as you can, and be intentional about how you implement it.
Data, connectivity, artificial intelligence, and people and culture are the focus of the Big “I” Agents Council for Technology’s (ACT) updated strategy.
In general, attitudes around implementing artificial intelligence (AI) are mixed, with 64% of principals interested in how AI can improve their business, says a Safeco and Liberty Mutual study.
While artificial intelligence (AI) enhances operational efficiency and security, it also widens the cyberattack surface, leading to complex challenges for organizations.
While hacks and scams are among the more eye-catching ways that the increased use of artificial intelligence (AI) can expose businesses, awareness of AI performance failure risks is beginning to make an impact.
A key theme of this year’s Applied Net 2024 event was cutting through the noise associated with artificial intelligence (AI) technology and driving productivity for agencies large and small.
From writing a better message to improving posting efficiency, artificial intelligence (AI) can help agents use social media to engage clients and drive business growth.