Artificial Intelligence

3 Ways to Rebuild Customer Experiences

The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.

1 in 3 Agencies Plan to Implement AI in Next 5 Years

In general, attitudes around implementing artificial intelligence (AI) are mixed, with 64% of principals interested in how AI can improve their business, says a Safeco and Liberty Mutual study.

5 Ways to Leverage AI on Social Media

From writing a better message to improving posting efficiency, artificial intelligence (AI) can help agents use social media to engage clients and drive business growth.